COVID-19 Protocols

Mile High Tech Solutions/Denver Help Desk Protocol for COVID-19

10/21/2020 (updated)

As we find ourselves in a very unique situation in time, we must also find safe ways to provide the IT support needed so that clients can continue to be as productive as possible, while doing everything in our control to keep you and yours/us and ours safe and healthy. Below, please find our current protocols for providing support to you and your employees. As most of the kids are home now as well, we may be able to provide support where needed for the technology for in-home classes and schooling.

Thank you in advance for your understanding what we need to do to be good community members for our workplace, and also minimize any risk to you, to us, and to all of our families. That said, if you or any of your family/friends with whom you have been in contact are ill or symptomatic, we ask that you simply stay home and stay safe.

Current Protocol:

Please do not hesitate to reach out with questions on anything and, again, thank you for your help in making all of this work during this unique time.